Privacy Policy
Last updated September 13, 2024
This Privacy Notice
for ProTouch Coating Solutions (
- Visit our
website
at http://protouchcoating.com , or any website of ours that links to this Privacy Notice
- Engage
with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We are responsible for
making decisions about how your personal information is processed. If you do not agree with
our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at [email protected] .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy
Notice, but you can find out more details about any of these topics by clicking the link
following each key point or by using our table of
contents below to find the section you are looking
for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information depending on how you
interact with us and the Services, the choices you make, and the products and features you use.
Learn more about personal
information you disclose to us.
Do
we process any sensitive personal information? Some of the information may be
considered
We do not process sensitive personal information.
Do
we collect any information from third parties?
How do we process your information? We process
your information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your information for
other purposes with your consent. We process your information only when we have a valid legal
reason to do so. Learn more about how we process your information.
In
what situations and with which
How do we keep your information safe? We have
adequate
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain rights regarding
your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by submitting a data
subject access request
Want to
learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT
INFORMATION DO WE
COLLECT?
Personal information you
disclose to us
In
Short: We collect
personal information that you provide to
us.
We collect
personal information that you voluntarily provide to us when you
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you use. The personal
information we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
Sensitive Information.
All
personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In
Short: Some
information — such as your Internet Protocol (IP) address and/or browser
and device characteristics — is collected automatically when you visit
our Services.
We
automatically collect certain information when you visit, use, or navigate the Services.
This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address, browser
and device characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
The
information we collect includes:
- Log
and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type, and settings and
information about your activity in the Services
(such as the date/time stamps associated with your usage, pages and files viewed,
searches, and other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
"crash dumps"
- Device Data. We collect device data such as
information about your computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may include information such as
your IP address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
- Location Data. We collect location data such as
information about your device's location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the device you use to
access the Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address). You can
opt out of allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device. However, if you choose
to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO
WE PROCESS YOUR
INFORMATION?
In Short: We
process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your
consent.
We
process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
ProTouch
Coating
Solutions
501
W.
Williams
Street
#33
Apex
,
NC
27502
United
States
Based
on
the
applicable
laws
of
your
country
or
state
of
residence
in
the
US
,
you
may
have
the
right
to
request
access
to
the
personal
information
we
collect
from
you,
details
about
how
we
have
processed
it,
correct
inaccuracies,
or
delete
your
personal
information.
You
may
also
have
the
right
to
withdraw
your
consent
to
our
processing
of
your
personal
information.
These
rights
may
be
limited
in
some
circumstances
by
applicable
law.
To
request
to
review,
update,
or
delete
your
personal
information,
please
fill
out
and
submit
a
data
subject
access
request
.
- To deliver and facilitate delivery of services
to the user. We may process your information to provide you with the
requested service.
- To respond to user inquiries/offer support
to users. We may process your information to respond to your
inquiries and solve any potential issues you might have with the requested
service.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To
send you marketing and promotional communications. We
may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time.
For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To deliver targeted
advertising to you. We may process your
information to develop and display
personalized content and advertising tailored to your interests, location, and more.
- To post
testimonials. We post testimonials on our
Services that may contain personal information.
- To
comply with our legal
obligations. We
may process your information
to comply with our legal
obligations, respond to
legal requests, and
exercise, establish, or
defend our legal rights.
We collect only the information necessary to provide and improve our services. This may include name, email address, etc, We do not sell, rent, or share this information with any third parties for their own marketing purposes.
In
Short:
We
may
use
cookies
and
other
tracking
technologies
to
collect
and
store
your
information.
We
may
use
cookies
and
similar
tracking
technologies
(like
web
beacons
and
pixels)
to
gather
information
when
you
interact
with
our
Services.
Some
online
tracking
technologies
help
us
maintain
the
security
of
our
Services
,
prevent
crashes,
fix
bugs,
save
your
preferences,
and
assist
with
basic
site
functions.
We
also
permit
third
parties
and
service
providers
to
use
online
tracking
technologies
on
our
Services
for
analytics
and
advertising,
including
to
help
manage
and
display
advertisements,
to
tailor
advertisements
to
your
interests,
or
to
send
abandoned
shopping
cart
reminders
(depending
on
your
communication
preferences).
The
third
parties
and
service
providers
use
their
technology
to
provide
advertising
about
products
and
services
tailored
to
your
interests
which
may
appear
either
on
our
Services
or
on
other
websites.
To
the
extent
these
online
tracking
technologies
are
deemed
to be a
"sale"/"sharing"
(which
includes
targeted
advertising,
as
defined
under
the
applicable
laws)
under
applicable
US state
laws,
you can
opt out
of these
online
tracking
technologies
by
submitting
a
request
as
described
below
under
section
"
DO
UNITED
STATES
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
"
Specific
information
about
how
we
use
such
technologies
and
how
you
can
refuse
certain
cookies
is
set
out
in
our
Cookie
Notice
.
Google
Analytics
We
may
share
your
information
with
Google
Analytics
to track
and
analyze
the use
of the
Services.
The
Google
Analytics
Advertising
Features
that we
may use
include:
Google
Analytics
Demographics
and
Interests
Reporting
.
To opt
out of
being
tracked
by
Google
Analytics
across
the
Services,
visit
https://tools.google.com/dlpage/gaoptout.
You can
opt out
of
Google
Analytics
Advertising
Features
through
Ads
Settings
and Ad
Settings
for
mobile
apps.
Other
opt out
means
include
http://optout.networkadvertising.org/
and
http://www.networkadvertising.org/mobile-choice.
For more
information
on the
privacy
practices
of
Google,
please
visit
the
Google
Privacy
&
Terms
page.
5.
HOW
LONG
DO
WE
KEEP
YOUR
INFORMATION?
In
Short:
We
keep
your
information
for
as
long
as
necessary
to
fulfill
the
purposes
outlined
in
this
Privacy
Notice
unless
otherwise
required
by
law.
We
will
only
keep
your
personal
information
for
as
long
as
it
is
necessary
for
the
purposes
set
out
in
this
Privacy
Notice,
unless
a
longer
retention
period
is
required
or
permitted
by
law
(such
as
tax,
accounting,
or
other
legal
requirements).
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
anonymize
such
information,
or,
if
this
is
not
possible
(for
example,
because
your
personal
information
has
been
stored
in
backup
archives),
then
we
will
securely
store
your
personal
information
and
isolate
it
from
any
further
processing
until
deletion
is
possible.
6.
HOW
DO
WE
KEEP
YOUR
INFORMATION
SAFE?
In
Short:
We
aim
to
protect
your
personal
information
through
a
system
of
organizational
and
technical
security
measures.
We
have
implemented
appropriate
and
reasonable
technical
and
organizational
security
measures
designed
to
protect
the
security
of
any
personal
information
we
process.
However,
despite
our
safeguards
and
efforts
to
secure
your
information,
no
electronic
transmission
over
the
Internet
or
information
storage
technology
can
be
guaranteed
to
be
100%
secure,
so
we
cannot
promise
or
guarantee
that
hackers,
cybercriminals,
or
other
unauthorized
third
parties
will
not
be
able
to
defeat
our
security
and
improperly
collect,
access,
steal,
or
modify
your
information.
Although
we
will
do
our
best
to
protect
your
personal
information,
transmission
of
personal
information
to
and
from
our
Services
is
at
your
own
risk.
You
should
only
access
the
Services
within
a
secure
environment.
7.
DO
WE
COLLECT
INFORMATION
FROM
MINORS?
In
Short:
We
do
not
knowingly
collect
data
from
or
market
to
children
under
18
years
of
age
.
We
do
not
knowingly
collect,
solicit
data
from,
or
market
to
children
under
18
years
of
age,
nor
do
we
knowingly
sell
such
personal
information.
By
using
the
Services,
you
represent
that
you
are
at
least
18
or
that
you
are
the
parent
or
guardian
of
such
a
minor
and
consent
to
such
minor
dependent’s
use
of
the
Services.
If
we
learn
that
personal
information
from
users
less
than
18
years
of
age
has
been
collected,
we
will
deactivate
the
account
and
take
reasonable
measures
to
promptly
delete
such
data
from
our
records.
If
you
become
aware
of
any
data
we
may
have
collected
from
children
under
age
18,
please
contact
us
at
[email protected]
.
8.
WHAT
ARE
YOUR
PRIVACY
RIGHTS?
In
Short:
You
may
review,
change,
or
terminate
your
account
at
any
time,
depending
on
your
country,
province,
or
state
of
residence.
Withdrawing
your
consent:
If
we
are
relying
on
your
consent
to
process
your
personal
information,
which
may
be
express
and/or
implied
consent
depending
on
the
applicable
law,
you
have
the
right
to
withdraw
your
consent
at
any
time.
You
can
withdraw
your
consent
at
any
time
by
contacting
us
by
using
the
contact
details
provided
in
the
section
"
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
"
below
.
However,
please
note
that
this
will not
affect
the
lawfulness
of the
processing
before
its
withdrawal
nor,
when
applicable
law
allows,
will it
affect
the
processing
of your
personal
information
conducted
in
reliance
on
lawful
processing
grounds
other
than
consent.
Opting
out
of
marketing
and
promotional
communications:
You
can
unsubscribe
from our
marketing
and
promotional
communications
at any
time by
clicking
on the
unsubscribe
link in
the
emails
that we
send,
replying
"STOP"
or
"UNSUBSCRIBE"
to the
SMS
messages
that we
send,
or by
contacting
us using
the
details
provided
in the
section
"
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
"
below.
You will
then be
removed
from the
marketing
lists.
However,
we may
still
communicate
with you
— for
example,
to send
you
service-related
messages
that are
necessary
for the
administration
and use
of your
account,
to
respond
to
service
requests,
or for
other
non-marketing
purposes.
If
you have
questions
or
comments
about
your
privacy
rights,
you may
email us
at
[email protected]
.
9.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most
web
browsers
and
some
mobile
operating
systems
and
mobile
applications
include
a
Do-Not-Track
(
"DNT"
)
feature
or
setting
you
can
activate
to
signal
your
privacy
preference
not
to
have
data
about
your
online
browsing
activities
monitored
and
collected.
At
this
stage,
no
uniform
technology
standard
for
recognizing
and
implementing
DNT
signals
has
been
finalized
. As
such,
we
do
not
currently
respond
to
DNT
browser
signals
or
any
other
mechanism
that
automatically
communicates
your
choice
not
to
be
tracked
online.
If a
standard
for
online
tracking
is
adopted
that
we
must
follow
in
the
future,
we
will
inform
you
about
that
practice
in a
revised
version
of
this
Privacy
Notice.
California
law
requires
us to
let you
know how
we
respond
to web
browser
DNT
signals.
Because
there
currently
is not
an
industry
or legal
standard
for
recognizing
or
honoring
DNT
signals,
we do
not
respond
to them
at this
time.
10.
DO
UNITED
STATES
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short:
If
you
are
a
resident
of
,
you
may
have
the
right
to
request
access
to
and
receive
details
about
the
personal
information
we
maintain
about
you
and
how
we
have
processed
it,
correct
inaccuracies,
get
a
copy
of,
or
delete
your
personal
information.
You
may
also
have
the
right
to
withdraw
your
consent
to
our
processing
of
your
personal
information.
These
rights
may
be
limited
in
some
circumstances
by
applicable
law.
More
information
is
provided
below.
Categories
of
Personal
Information
We
Collect
We
have
collected
the
following
categories
of
personal
information
in
the
past
twelve
(12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
|
|
Gender,
age,
date
of
birth,
race
and
ethnicity,
national
origin,
marital
status,
and
other
demographic
data
|
|
|
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
|
|
Fingerprints
and
voiceprints
|
|
|
|
Browsing
history,
search
history,
online
|
|
|
|
Device
location
|
|
|
|
Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities
|
|
|
|
Business
contact
details
in
order
to
provide
you
our
Services
at
a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us
|
|
|
|
Student
records
and
directory
information
|
|
|
|
Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
|
|
|
|
We
may also
collect
other
personal
information
outside
of these
categories
through
instances
where
you
interact
with us
in
person,
online,
or by
phone or
mail in
the
context
of:
-
Receiving
help
through
our
customer
support
channels;
-
Participation
in
customer
surveys
or
contests;
and
-
Facilitation
in the
delivery
of our
Services
and to
respond
to your
inquiries.
Sources
of
Personal
Information
Learn
more
about
the
sources
of
personal
information
we
collect
in
"
WHAT
INFORMATION
DO
WE
COLLECT?
"
How
We
Use
and
Share
Personal
Information
Learn
about
how we
use your
personal
information
in the
section,
"
HOW
DO
WE
PROCESS
YOUR
INFORMATION?
"
Will
your
information
be
shared
with
anyone
else?
Learn
more
about
how
we
disclose
personal
information
to
in
the
section,
"
WHEN
AND
WITH
WHOM
DO
WE
SHARE
YOUR
PERSONAL
INFORMATION?
"
We
may
use
your
personal
information
for
our
own
business
purposes,
such
as
for
undertaking
internal
research
for
technological
development
and
demonstration.
This
is
not
considered
to
be
"selling"
of
your
personal
information.
We
have
not
disclosed,
sold,
or
shared
any
personal
information
to
third
parties
for
a
business
or
commercial
purpose
in
the
preceding
twelve
(12)
months.
We
will
not
sell
or
share
personal
information
in
the
future
belonging
to
website
visitors,
users,
and
other
consumers.
Your
Rights
You
have
rights
under
certain
US
state
data
protection
laws.
However,
these
rights
are
not
absolute,
and
in
certain
cases,
we
may
decline
your
request
as
permitted
by
law.
These
rights
include:
-
Right
to
know
whether
or
not
we
are
processing
your
personal
data
-
Right
to
access
your
personal
data
-
Right
to
correct
inaccuracies
in
your
personal
data
-
Right
to
request
the
deletion
of
your
personal
data
-
Right
to
obtain
a
copy
of
the
personal
data
you
previously
shared
with
us
-
Right
to
non-discrimination
for
exercising
your
rights
-
Right
to
opt
out
of
the
processing
of
your
personal
data
if
it
is
used
for
targeted
advertising
How
to
Exercise
Your
Rights
To
exercise
these
rights,
you
can
contact
us
by
submitting
a
data
subject
access
request,
by
emailing
us
at
[email protected]
,
or
by
referring
to the
contact
details
at the
bottom
of this
document.
Under
certain
US
state
data
protection
laws,
you
can
designate
an
authorized
agent
to
make
a
request
on
your
behalf.
We
may
deny
a
request
from
an
authorized
agent
that
does
not
submit
proof
that
they
have
been
validly
authorized
to
act
on
your
behalf
in
accordance
with
applicable
laws.
Request
Verification
Upon
receiving
your
request,
we
will
need
to
verify
your
identity
to
determine
you
are
the
same
person
about
whom
we
have
the
information
in
our
system.
We
will
only
use
personal
information
provided
in
your
request
to
verify
your
identity
or
authority
to
make
the
request.
However,
if
we
cannot
verify
your
identity
from
the
information
already
maintained
by
us,
we
may
request
that
you
provide
additional
information
for
the
purposes
of
verifying
your
identity
and
for
security
or
fraud-prevention
purposes.
If
you
submit
the
request
through
an
authorized
agent,
we
may
need
to
collect
additional
information
to
verify
your
identity
before
processing
your
request
and
the
agent
will
need
to
provide
a
written
and
signed
permission
from
you
to
submit
such
request
on
your
behalf.
11.
DO
WE
MAKE
UPDATES
TO
THIS
NOTICE?
In
Short:
Yes,
we
will
update
this
notice
as
necessary
to
stay
compliant
with
relevant
laws.
We
may
update
this
Privacy
Notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
"Revised"
date
at
the
top
of
this
Privacy
Notice.
If
we
make
material
changes
to
this
Privacy
Notice,
we
may
notify
you
either
by
prominently
posting
a
notice
of
such
changes
or
by
directly
sending
you
a
notification.
We
encourage
you
to
review
this
Privacy
Notice
frequently
to
be
informed
of
how
we
are
protecting
your
information.
12.
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
If
you
have
questions
or
comments
about
this
notice,
you
may
email
us
at
[email protected]
or
contact
us
by
post
at:
13.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?
Making Floors Stronger, Making Spaces Better.